Transitioning to Flashtalking’s Creative Manager – August 2016
During the summer of 2016 working on the Studio team, we were working hard on transitioning clients from the older Creative Interface to the newer Creative Manager. There were some differences in workflow, one of the major ones was starting a new Creative Library and uploading your first files. I created this short video in order to quickly address client concerns that were coming up in e-mails on a regular basis.
We could send this out and follow up with the client if they needed more assistance. Ideally, it was better to address concerns individually, but this allowed us to respond quickly, giving us time to set up a screen share if necessary, not wasting everyone’s time trying to pick a moment.